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Note: All recording services are subject to local regulation policy
Call Recording Service
Ethrix Call Recording Service enables you to record video calls and voice calls in real-time without any investment on recording systems and without having to install any hardware or software in you handset or telephone directory.
Private Customer Configuration
- Incoming or outgoing voice or video call recordings.
- Live voice and video recording of the handset's device physical environment.
- The recording file is stored for a preconfigured time period on the service provider servers.
- The recording file can be sent directly to a specified e-mail address or to an e-mail distribution list.
- The recording file can be downloaded to a handset or to a PC
Business customer configuration
- Constant monitoring and recording of all calls.
- The recording files are stored at the service provider servers.
- All recordings are listed and accessible via a web based management tool.
- Filtering mechanism can point out which calls have certain attributes e.g. longer then a certain duration.
- Optional keyword spotting within the call. The service can identify calls the contained certain predefined words.
Note: All recording services are subject to local regulation policy